Your engineer left
The system still runs, but nobody dares touch it.
01
What a Helper CTO is
It is not a job opening. It is an arrangement about who carries responsibility.
Most small and mid-sized companies cannot justify a full-time CTO: one month of that salary can cost more than a full year of system maintenance. The system still needs someone who sees the whole picture, can make technical calls on your behalf, and can be reached when something breaks.
A Helper CTO puts that role outside the company. We are a professional system developer with 5+ years behind us. We have written our own systems and taken over other people's — which is how we know a system survives not because it got written, but because someone stayed responsible for it.
You do not need to read the code first, and you do not need to write documentation first. You need to know three things: who owns the system, what happens next, and what it costs per month.
02
"It's finished"
is not the same as "someone owns it"
A typical project:
Scope it
→
Build it
→
Ship it
With us:
Take over
→
Clean up
→
Ship
→
Keep watch
→
Keep growing
AI built it for you
It works — until it breaks, and no one picks up the phone.
The contractor vanished
One small change means finding someone new all over again.
03
Take over, maintain, improve, keep building
One team, from end to end.
-
01
Take over
First, get a clear picture of where things stand
-
02
Maintain
Keep it stable and out of trouble
-
03
Improve
Make it smoother to use over time
-
04
Keep building
Grow along with your company
A good fit:You already have a system, you are willing to let us see how it is, you accept cleaning it up first, and you want a long-term partner.
Not for us:Management consulting, business models, bookkeeping, legal or marketing; pure staff outsourcing, or asking for a quote without letting us look.
04
Step one: the system health check
The system health check is a paid engagement, quoted by system size. No lock-in — we just confirm we are right for each other first.
A 60-minute online meeting
Read access to the code is enough; we do not need production credentials.
A one-page report in 3–5 working days
Where things stand, the three things to fix first, and what we suggest doing next.
Three possible conclusions
Ready to take over as-is / clean up first, then take over / rebuilding would cost you less. Then you decide whether to work with us.
05
Pick the arrangement your system needs
Energy is the engineering capacity reserved for you each month. Small things get done without renegotiating.
Starter
40points/month
NT$28,600 /month
Day-to-day upkeep
- The system is stable; no big changes planned
- You just need someone watching it
- Occasional text or field tweaks
- No dev queue needed, but someone must be accountable
Most chosen
Standard
100points/month
NT$59,800 /month
Save 16%
Continuous improvement
- Business is growing; something to adjust every month
- Small features, UI and workflows keep moving
- Someone sets the priority order for you
- You see where the capacity went each month
Advanced
300points/month
NT$128,400 /month
Save 40%
Heavy change load
- Several things to change at once, more than fits
- Redesigns, new modules or refactoring
- You need priority scheduling, not a queue
- Development pace follows your company plan
Billed monthly, stop whenever you want | Defect fixes never consume your points | Unused capacity does not roll over
Basic Maintenance from NT$6,000/month covers day-to-day operation only and does not include development energy points.
The system health check is paid and quoted by system size; getting it cleaned up and live for the first time is quoted separately; hosting is quoted separately by specification.
Prices shown are current. AI model and cloud resource costs are still shifting, so NT IT reserves the right to adjust plan pricing; the figures in your signed contract take precedence and stay fixed for its term.
06
Someone watches it daily; want more done, add energy
Energy is the engineering capacity we reserve for you each month.
Small things just get done
Minor adjustments within your monthly energy need no new negotiation; want more, add energy. Anything unused that month does not roll over.
What we absorb is stated plainly
Fixing defects in the system does not draw on client energy. Billable work and work we absorb are itemised separately.
Every period, the investment is visible
The confirmation sheet lists the balance, the basis of measurement, deductions, what we absorbed, cancelled items, and both signatures; once settled, it does not change.
07
How fast we respond
A steady rhythm day to day — and nothing tying you down when we part ways.
Hosting or service failure
Responded to within 1 working day.
You report a bug
Assessment returned within 2 working days.
Security updates
At least once per quarter, with extra rounds for emergencies.
When the engagement ends, the documents and records built up along the way stay with you — handing over to someone else does not turn into a black box.
08
Why
you can trust us
01
We look after our own products
We build and maintain them ourselves, and hold client systems to the same standard.
02
We can read what others wrote
We maintain open-source projects, and we can pick up code other people left behind.
03
We have handled all kinds of systems
E-commerce, payments, video, matching platforms, internal tools and IoT devices.
09
Frequently asked questions
How is a Helper CTO different from outsourcing development?
Outsourcing delivers a project and responsibility ends at handover. A Helper CTO carries responsibility long term: once the system is with us, maintenance, improvement and further development stay with the same team, and someone picks up the phone when it breaks.
What does it cost per month?
Basic Maintenance starts at NT$6,000/month, adjusted for system scale and scope, and covers day-to-day operation only; for ongoing development there are 40 / 100 / 300-point plans (NT$28,600 / 59,800 / 128,400 per month). You get an exact number once the scope is confirmed — never a rough estimate.
Do we have to do the health check first?
We recommend it. The check is a 60-minute online session plus a one-page assessment, priced by system scale, and it answers whether the system can and should be taken over. Quoting without one would be irresponsible on both sides.
We already have engineers — do we still need this?
Usually yes, in this shape: your engineers focus on the core business, while maintenance, monitoring, security updates and technical judgment for everything else sit with us. That way one person is not carrying every system alone.
10
Or leave your system health check request here
Book a system health check: paid, quoted by system size, no lock-in.
- 01 System health check See whether we can take it on
- 02 Take over Responsibility moves to us
- 03 Keep watch Day-to-day is ours
- 04 Keep building Only when you need it